IT
·
London HQ
·
Fully Remote
Technical Support Specialist (night shift)
We usually respond within two weeks
Hey there, future changemaker!
At Noda we’re building seamless Open Banking solutions that make payments smarter, faster, and safer. We’re now looking for a night-shift Technical Support Specialist to join our team and help drive the next wave of fintech innovation.
Your mission:
We're currently extending our client support team and are looking for Technical Support Specialists to work the 22:00 - 07:00 and 15:00 - 00:00 GMT+3 shifts, with flexible weekends. Your tasks will include:
- Support for clients (companies) in the process of integration with our functionality;
- Quality control of integrations, testing;
- Maintaining an integration FAQ;
- Support for system operation;
- Assistance in the development of integration documentation.
What are your skills and experience:
- 2+ years of experience in technical support;
- Knowledge of HTTP;
- Knowledge of client-server architecture;
- Ability to investigate and troubleshoot problems by logs;
- Knowledge of both SQL/NoSQL databases;
- Fluent Russian language skills, and English language at a level B2 or higher.
Nice to have:
- Knowledge of Postman, Kibana Azure and/or Microsoft .NET.
What we offer:
- Your office, your rules: remote-first setup with full flexibility - work from home, one of our offices, a café, or while exploring new places. Wherever you feel most productive, that’s your office.
- Keep growing: your growth is our priority. We cover trainings, courses, and certifications so you can sharpen your skills and stay ahead in your field.
- Strong connections: distance doesn’t stop us from building great bonds. From virtual hangouts and creative online sessions to local meet-ups and company-wide events, you’ll always feel part of the team.
- All the gear you need: we provide the hardware you need and a budget for your home office setup, making sure you’ve got the perfect tools to succeed.
- Time to recharge: we value balance just as much as results. That’s why we offer plenty of time off to rest, reset, and come back energized.
What happens once you apply:
- Your CV will undergo careful review, and we'll quickly update you on the next step in our recruitment journey.
- Get ready for an easy-going screening call with our recruiter, where you'll delve into the heart of our company, product, and team dynamics, while sharing your own experiences and aspirations.
- Should the vibe match and your expectations align, up next will be an engaging interview with our CTO and one of your future teammates.
- And if everything clicks, anticipate a thrilling job offer landing in your inbox soon!
We do our best to close interview rounds within 3 weeks, although sometimes it might take slightly longer. Send your application our way, we look forward to meeting you!
- Department
- IT
- Role
- Tech Support team
- Remote status
- Fully Remote
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